Trust Center
How ScholarVoya verifies its partners, protects students and their data, and what to do when something goes wrong.
- How we verify institutionsWhat ScholarVoya checks before an institution and its programmes appear, what the “ScholarVoya partner” mark means, and what it does not.Read
- How we verify agenciesWhat a recruitment agency must show before it can work with students on ScholarVoya, the rules it accepts, and what stays under your control.Read
- Privacy and securityHow ScholarVoya protects accounts and documents, who can see your data, and the controls you have.Read
- ComplaintsHow to complain about ScholarVoya, an agency or something on the platform, and what happens next.Read
- RefundsWhat ScholarVoya charges for, what it never collects, and how to ask for money back.Read
- Ethical recruitmentThe principles ScholarVoya, its agencies and its partner institutions follow when they help a student choose where to study.Read
- Student protectionThe commitments ScholarVoya makes to students and applicants, and where each of them shows in the platform.Read
- Report fraudHow to recognise fraud around studying abroad, how to report it to ScholarVoya, and what we do with a report.Read
Something is wrong?
Tell us. Complaints and reports of fraud are read by a person.
Legal pages
These pages describe, in plain words, how ScholarVoya works today. Each one shows the date it last changed.